Description

Salary: See Position Description
Location : Randolph County, NC
Job Type: Temporary Part-Time
Job Number: 25-01652 ZOO Surveyor
Department: Dept of Natural and Cultural Resources
Division: Zoological Park
Opening Date: 02/04/2025
Closing Date: 3/31/2025 5:00 PM Eastern
Job Class Title: Administrative Associate I
Position Number: 60094721
Section: NC Zoo
Salary Grade: NC01
Recruitment Range: $15

Description of Work
NOTE: If you are a current NC State Government employee, you will not be considered for a temporary assignment. Temporary Solutions cannot accommodate dual employment.
There are no leave, insurance or retirement benefits offered. Visit www.nctemporarysolutions.com for employment information.

The Zoo is recruiting for two Part-Time Temporary Guest Surveyors
Part-time Hours:

Must be available to work five days a week for 4 hours each day (from 12:30 to 5:30 p.m.), including weekends as well as three weekdays through October. Will work weekends and holidays.

Hourly Rate of Pay: $15.00

Temporary positions are assigned, NC Zoo in Asheboro - Randolph County.

Please visit our website at www.nczoo.org for more information regarding our facility.

Primary Purpose:

The primary role of this position is to execute survey questionnaires to Zoo guests as they exit the park.
Guest surveyors can expect the following responsibilities:

• Responsible for approaching and engaging with guests
• Responsible for following predetermined procedures for how to conduct a survey
• Responsible for using a tablet and software program "Survey Monkey" when collecting responses to the survey
• Responsible for maintaining working knowledge of all relevant policies and procedures

Job Requirements:

• Must have disposition that enables engagement with guests (friendly and confident)
• Must be able to follow protocols and procedures
• Strong communication and decision-making skills
• Must be able to work alone in an effective and responsible manner
• Must possess ability to work outside in a variety of weather conditions
• Must be able to remain stationary (standing/sitting) for long periods of time as well as move independently through the Zoo.

Knowledge, Skills and Abilities / Competencies
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit. Qualified candidates must have or be able to:

• Proven public speaking experience with the ability to correctly ask/answer questions and patiently explain difficult material.

Preferred Experience for this Position:

• Any history of public engagement.
• Ability to speak other languages (e.g. Spanish)

Minimum Education and Experience Requirements
Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
High school or General Educational Development (GED) diploma;

OR

an equivalent combination of education and experience.

Supplemental and Contact Information
Division Information: The North Carolina Zoo exists for the enjoyment, education, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.
The Conservation, Education and Science Section is a new department of the zoo created as part of a realignment of institutional priorities. This Section combines the previously existing Education Section with the Conservation and Research program previously part of the Animal Division. The Conservation, Education and Science (CES) Section is responsible for executing activities and programs central to the mission of the NC Zoo. The section plans, organizes and executes scientific research and wildlife conservation programs within North Carolina and internationally. CES is responsible for all educational activities and programs conducted by the NC Zoo in furtherance of the zoo's mission and DNCR goals. Educational programming coordinated by CES is wide ranging and includes (but is not limited to) developing interpretive displays at zoo exhibits, organized programs for visiting school groups, educational camps, teacher training workshops, college research internships, activities promoting outdoor activities, developing educational content for zoo social media, community outreach programs and off-site educational programs.
The Zoo's Conservation/Education/Science (CES) maintains its own ambassador animals and is responsible for overall care and management of this collection. This includes, collection planning, animal acquisitions and dispositions, animal care (insuring physical and behavioral animal well-being), animal propagation, animal training and animal behavioral enrichment programs. CES staff facilitates, conducts and develops all on-site research, with a particular focus on animal welfare and behavioral monitoring as well as education evaluation.
Department Information: The North Carolina Department of Natural and Cultural Resources (DNCR)takes care of the things that people love about North Carolina, literally from A to Z. The Arts to the Zoo, and so much else - parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina. They provide common ground. Everyone is welcome. The Department's vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team.

Check out this amazing video about our Department.
The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Please be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more.
To obtain veterans preference, you must scan and upload a copy of your DD-214 or discharge orders.
Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax. Please call the human resources office for assistance.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
It is the policy of the State of North Carolina and the N.C. Department of Natural and Cultural Resources that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION:

N.C. Department of Natural and Cultural Resources/North Carolina Zoo

Human Resources

4401 Zoo Parkway
Asheboro, NC 27205
336-879-7310

employment@dncr.nc.gov

Technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627.
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For permanent and time-limited appointments:Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.

01

I understand that DNCR requires a complete description of work history with all employment experience detailed to be considered for employment. I have included all this information within my application. (If you have not completed the application requirements, please return to your application to finish it before submitting.)

• Yes I understand this requirement.

02

If offered, are you willing to accept a salary of the posted recruitment amount of $15?

• Yes
• No

03

How many years of experience do you have with public speaking with the ability to correctly ask/answer questions and patiently explain difficult material?

• None
• Less than 1 year
• At least 1 year but less than 3 years
• At least 3 years but less than 5 years
• At least 5 years but less than 7 years
• 7 years or more

04

If offered the position, I understand my work week will typically include Saturday, Sundays, and holidays?

• Yes
• No

Required Question