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Arizona Council of Human Service Providers
Phoenix, AZ, United States
17 days ago
CASA of Lexington
Lexington, KY, United States
25 days ago
Arizona Council of Human Service Providers
Phoenix, Arizona, United States
17 days ago


Position: Program Coordinator, Policy & Practice

Status: FTE, 40 hours per week


FSLA: Exempt


Effective Date: July 1, 2021


Reports to: President & CEO


Starting Salary Range: $42,000 - $50,000


Why Choose Us:

  • Great teamwork and fun working environment
  • Excellent flexibility with remote work and schedule
  • Competitive salary, with benefits that include medical, dental, vision, paid holidays, life insurance, 401k match, and accrued paid time off (PTO)
  • Training opportunities for career growth
  • Networking with over 100 member agencies across AZ

About the Organization: The Arizona Council of Human Service Providers (the Council) is a non-profit 501(c)(6) membership-based organization that provides advocacy and support to over 100 member agencies. Our members pay annual dues, and they consist of Behavioral Health, Whole Person Integrated Health Care, Child Welfare, and Juvenile Justice providers across Arizona. We also have a 501(c)(3) arm called the Arizona Foundation for Human Service Providers (the Foundation), which provides training, education, and technical assistance/support to the members of the Council. We are a small organization, with a current team of 4. Being a part of a small team requires flexibility and harnessing multiple skill sets, we hope you fit the description!

Position Description

About this Role: This is a new position for the Council and is a hybrid role, one that will have 2 focal points, Policy and Practice. The first area of focus is on Policy work. This position will work closely with the Director of Child Welfare Policy, and the CEO, on establishing public policy priorities and facilitating system change efforts that impact our members. This includes design and implementation of adopted legislative goals, providing information and education about public policy issues to our member organizations, state agency staff, legislators, and other community partners. There will be an emphasis on building relationships with DCS, AHCCCS, DHS and DES, as well as the Health Plans across AZ.

The second area of focus will be on the Practice side of things. This position will work with the Director of Strategic Initiatives for the Foundation, and the CEO, on a variety of projects for both the Council and the Foundation. The Program Coordinator for Policy and Practice will be trained to become a Neurosequential Model in Caregiving (NMC) facilitator and assist the Director of Strategic Initiatives in building and supporting the NMC programs of the Foundation. The Program Coordinator will also be part of the Council team that works collectively on projects such as website maintenance, efforts to enhance our social media footprint, and conference and event planning.

Responsibilities & Duties Essential to the Position: The Program Coordinator for Policy & Practice will be actively involved public policy work and program planning and administration for our NMC work. This active and motivated team member will have the opportunity to be involved in the strategic initiatives and member services for both the Council and Foundation. The job duties will include, but are not limited to, the following areas.

  • Strategic Partnerships and Initiatives
  • Partnering with the CEO and the Director of Child Welfare Policy, this position will implement initiatives that positively impacts policy and system-level change for our membership
  • Responsible for building professional and trustworthy relationships with our members, community partners, elected officials, lawmakers, internal and external lobbyists, the Governor’s Office, and leaders of state agencies
  • Assist in the design, planning, and implementation of our annual legislative agenda
  • Conduct research in consultation with staff and subject matter experts on legislative or policy issues impacting our members
  • Create topical and legislation fact sheets to be used for member and legislator education
  • With Director of Child Welfare Policy, create weekly legislative updates, action alerts, and other communication with members
  • With Director of Child Welfare Policy, prepare and share widely any applicable action alerts, talking points, reports, and factsheets related to the Council’s public policy work, as needed
  • Identify opportunities for non-partisan and cross-system collaboration on issues impacting Child Welfare, Behavioral Health, Whole Person Integrated Care, Juvenile Justice etc.
  • Be an informed and prepared representative, for Council member issues, at community meetings and committees that are related to public policy or system change initiatives
  • Communication & Member Services
  • Provide technical support for our members during on-line meetings and activities
  • Provide meaningful, concise, and factual analysis and tools for our members and partners
  • With Director of Child Welfare Policy, CEO, and contract lobbyists, analyze and track legislation, and communicate about legislative activities and system-level change ideas and recommendations
  • Network on public policy and systems issues on behalf of the Council
  • Be actively involved in legislative session
  • Assist in the planning of our annual “Day at the Capitol” as well as any other applicable events
  • Miscellaneous
  • Prepare and deliver written and oral testimony at the state legislature, only as needed and when appropriate
  • Assist in responding to media (and other) requests regarding policy issues, only as needed and when appropriate
  • Assist with planning and presenting trainings on public policy advocacy and other related topics
  • Assist with planning and coordination of Advocacy committee meetings, as well as any other public policy related ad hoc committees
  • Attend and participate in regular team meetings and 1:1 supervision meetings
  • Working directly with the whole Council team, assist with marketing, recruitment, scheduling and coordination of meetings, conferences, and programs etc.
  • Support the NMC work of the Foundation through data entry assistance, training facilitation, collect and analyze data, create materials, communicate with participants and other trainers, make recommendations for program adjustments, coordinate and recruit new trainees etc.
  • Participate in vetting potential new training and education programs
  • Assist with creation of project work plans and implement the work plan as required
  • Actively make recommendations for improvements to website and social media, implement changes, as needed, or assigned
  • Assist in preparation for monthly Arizona Council meetings, conferences, trainings, and events
  • Attend and actively participate in Council and Foundation meetings, as needed
  • Other duties as assigned


  • Knowledge, Skills, and Abilities
  • Commitment to diversity, equity, and inclusion
  • Highly organized, self-motivated, and able to work
  • Must be a creative, innovative, critical thinker who knows when to ask for support and guidance
  • Flexible and adaptable to change and a fast-paced work environment
  • Must have excellent oral and written communication skills
  • Must have good presentation and data analytics skills
  • Must have experience utilizing and facilitating meetings and trainings through on-line platforms (i.e., Zoom, Go-to-Meetings, Google Meets, MS Teams etc.)
  • Must have networking and relationship building experience and skills with people from diverse backgrounds and political ideologies
  • Working and sophisticated knowledge of Microsoft Office products
  • Team player who enjoys working collaboratively with other AZ Council teams and representatives of other advocacy groups, and members of the Legislature and staff
  • Personable and engaging, responsive to member inquiries and concerns
  • Education & Experience
  • Bachelor’s degree required
  • Advanced degree in social work, public policy, public health, or similar field preferred
  • Must have experience in at least one of the following categories: Behavioral Health, Child Welfare, Whole Person Integrated Health Care, Medical Health Care, or Juvenile Justice and/or providing training programs to fidelity to the training model
  • Preferred experience in public policy work
  • Preferred experience with communication software for mass email and communication (such as Constant Contact, Mail Chimp etc.)
  • Preferred experience with survey tools like Survey Monkey and data analysis, synthesis, and report writing

Are you interested? If so, submit your resume and cover letter describing how you are uniquely qualified for this position to Shannon Higgins at

We will only accept applications until 07/24/21 and interviews will be held via zoom

We look forward to hearing from you!

Job Information

  • Job ID: 57778129
  • Location:
    Phoenix, Arizona, United States
  • Position Title: Program Coordinator, Policy & Practice
  • Company Name: Arizona Council of Human Service Providers
  • Practice Area: Advocacy/Public Policy
  • Job Function: Program/Project Management
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: 0-1 Year
  • Required Travel: None
  • Salary: $42,000.00 - $50,000.00 (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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